Query repair status

Hinweis Please enter the zip code of your billing address.

Welcome to the repair status query

We understand that you are eager to know the current status of your repair. We are committed to providing you with the best service possible, so we want you to be able to keep track of the progress of your repair at all times.

Here's how it works:

Repair order number: Please enter your repair order number and postal code. You can find this number on your repair receipt or in the confirmation email we sent you after you placed your repair order. Your email address: Enter the email address you provided when you placed your repair order. This will help us ensure that you have access to the relevant information.

Search: Click the "Query Status" button to view the current status of your repair.

Possible status messages:

Arrived at the workshop: Your device has been successfully delivered to our workshop and is in the testing process. Under repair: Our technicians are actively working to repair your device. We are doing our best to resolve the issue as quickly as possible. Completed: The repair of your device has been successfully completed and it has been tested to ensure that it is working properly. Returned: Your repaired device has been returned to you. You will receive a shipping confirmation with tracking information. Please understand that it may take some time to update the status as we want to ensure that all information is accurate and up to date. If you have any further questions or concerns, please do not hesitate to contact our customer service team. We will be more than happy to assist you.

We appreciate your confidence in our services and hope that this repair status inquiry will provide you with a transparent and convenient way to track the progress of your repair. Detailed repair information is available only when you log into your customer account.

Thank you for giving us the opportunity to help you get your device back in the best possible condition.

Your Fluxrepair Team