Fluxrepair Your repair service center from Berlin

Consumer Electronics Repair Fulfillment

Reparatur Outsourcing for Consumer Electronics


Is your company looking for an experienced after sales service partner? We are a digital repair company that specialises in supporting the complete after sales cycle (service) for consumer electronics. We support you with the service/repair (RMA) of your devices, so that you can concentrate on your daily business.

Refixo E-Repair Fulfilment offers you a comprehensive service portfolio, providing all services from a single source.

Focal points

Repair Handling

High quality repair processing to industry standards

Data acquisition

Record, document and manage repairs

Warranty

Ensure internal and external information flow

Management

Spare parts, tools, packaging and waste management

Logistics

Management of shipping and logistics processes

Support

Technical support for customers and partners

Our integrated quality data management provides a complete overview of all test, inspection and repair procedures in the development process. It enables quality data to be correlated with other production and process data, providing new insights for process optimisation. Dynamic control of the processes used also ensures more effective and cost-efficient test strategies. This enables us to adapt quickly to new technologies, products or our partners requirements. Our quality data management is based on our own Repaircloud software, which we also sell to other service providers.

Our long-term partners (including well-known companies such as Grover, Cyberport, Euronics) appreciate the quality and flexibility of our work, as well as our ability to respond quickly and purposefully to our partners wishes and new challenges. This includes the development or adaptation of optimal technical and procedural solutions. In addition, we attach great importance to the thorough qualification of our employees and guarantee access to a network of qualified partners.

Available repairs

We are constantly expanding our range of repairs. If the category of equipment you require is not included, you can still request it.

We offer our partners

We guarantee dealers and manufacturers

Repairs that have been carried out are documented without gaps. Damage is recorded and assigned to the models together with the serial number. This makes it possible to identify weak points in individual units. This valuable information enables manufacturers to effectively remedy the weak points. Finally, thorough quality checks with test runs are carried out. We also ensure that the components are packed and transported safely to the customer.

Fragen & Antworten

Please let us know your plans by email so that we can prepare accordingly. Once we have processed your enquiry, we will contact you with 2 suggested dates for a telephone call to discuss your specific questions.

Contact is made via e-mail: aftersales@fluxrepair.de

The following points are important to us:
  • Where is your company located?
  • Where (city/country) do you plan to offer our service?
  • When do you plan to offer the service?
  • For which equipment do you need the service?
  • What is the quantity of equipment to be serviced (start phase) and (end phase)?
  • What services are required?
  • What is your budget for the services required?