Fluxrepair Your repair service center from Berlin

Fluxrepair Datenschutz

The responsible party for data processing on this website is:
Fluxrepair
Refixo GmbH
Kurfürstendamm 157/158
10709 Berlin
Germany

The controller decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, contact details or similar).

Protecting your personal information is a top priority for us. We would therefore like to inform you here about what data we collect and when, and how we handle your personal data. This Privacy Policy describes the collection and use of personal information when you order a service or purchase goods. By agreeing to this Privacy Policy, you consent to the Providers use of your information.

We collect and process personal data when you place an order with us. When creating a customer account, we ask you first in principle (optional) the following data (hereinafter referred to as "inventory data"):

- Your e-mail address
- Your full and correct name
- Your telephone number/fax number
- Your address (street and house number, postal code and city)
- whether you are male or female
- If applicable, the company name, address, e-mail address, telephone/fax number (if provided)

We need the inventory data to manage and process your customer account and to be able to reach you in case of difficulties for the above-mentioned e-mail notifications. In the context of the use of our offer, we also use cookies permanently stored on our computer (for these, see below under item 5). We also use your personal data to communicate with you. You may receive necessary service messages, such as welcome letters, payment reminders, cost estimates, invoices, information on technical service issues as well as security messages. In addition, we process your data insofar as this is necessary for the implementation and processing of contractual relationships entered into, such as for the sending of invoices or for contacting you in the event of problems arising.

Some data processing is only possible with your explicit consent. You may withdraw your consent at any time. An informal communication by e-mail is sufficient for revocation. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection breach. The competent supervisory authority for data protection matters is the data protection commissioner of the federal state in which our company has its registered office. The following link provides a list of Data Protection Officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Within the framework of the applicable legal provisions, you have the right at any time to receive information free of charge about your stored personal data, the origin of the data, the recipients of the data and the purpose of the data processing, as well as, if applicable, the right to correct, block or delete this data. In this regard, as well as for any other questions regarding personal data, you can contact us at any time via the contact options listed in the imprint.

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that the information you send via this website cannot be read by third parties. You can recognise an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:

- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address

There is no merging of this data with other data sources. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the performance of a contract or pre-contractual measures.

To use certain features, you may need to register on our website. The information provided will only be used for the purpose of using the relevant offer or service. Mandatory information requested during registration must be provided in full. Otherwise the registration will be rejected.

In the event of important changes, such as for technical reasons, we will inform you by e-mail. The email will be sent to the address you provided during registration.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO). You may withdraw your consent at any time. An informal communication by e-mail is sufficient for revocation. The lawfulness of the data processing already carried out remains unaffected by the revocation.

Data storage We store the data collected during registration for the period during which you are registered on our website. Your data will be deleted if you cancel your registration. Legal retention periods remain unaffected.

Data submitted via the contact form will be stored, including your contact details, in order to be able to process your request or to be available for follow-up questions. This data will not be passed on without your consent.

The processing of the data entered in the contact form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You may revoke your consent at any time. An informal communication by e-mail is sufficient for revocation. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Data sent to us via the contact form will remain with us until you ask us to delete it, until you revoke your consent to its storage or until it is no longer necessary to store it. Mandatory legal provisions - in particular retention periods - remain unaffected.

Contributions and comments, as well as associated data such as IP addresses, are stored. The content will remain on our site until it is completely deleted or until it is required to be deleted for legal reasons.

The storage of contributions and comments is based on your consent (Art. 6 para. 1 lit. a DSGVO). You may withdraw your consent at any time. An informal notice by e-mail is sufficient for revocation. The lawfulness of data processing that has already been carried out remains unaffected by the revocation.

Our website uses cookies. These are small text files that your web browser stores on your terminal. Cookies help us make our site more user-friendly, effective and secure.

Some cookies are session cookies. These cookies are automatically deleted at the end of your browser session. Other cookies remain on your device until you delete them. Such cookies help us to recognise you when you return to our website.

Modern web browsers allow you to monitor, limit or prevent cookies from being set. Many web browsers can be configured to automatically delete cookies when you close the program. Disabling cookies may limit the functionality of our website.

The setting of cookies, which are necessary for the performance of electronic communication processes or the provision of certain functions requested by you (e.g. shopping basket), is based on Art. 6 par. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically faultless and smooth provision of our services. If other cookies are used (e.g. for analysis functions), these are dealt with separately in this privacy policy.

Our website uses features of the Google Analytics web analytics service. The web analytics service is provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies". Cookies are small text files that your web browser stores on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of this website is transmitted to and stored by Google on servers in the United States. The server is usually located in the United States. The setting of Google Analytics cookies is based on Art. 6 (1) lit. f DSGVO. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our website and, where appropriate, advertising.

IP Anonymisation

We use Google Analytics in conjunction with Googles IP anonymisation feature. This ensures that Google truncates your IP address within the European Union or other countries that are party to the European Economic Area Agreement before sending it to the USA. In some exceptional cases, Google may transfer the full IP address to a server in the USA where it will be truncated. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google will not associate the IP address generated by Google Analytics with any other data held by Google.

Browser plugin

You can prevent your web browser from setting cookies. However, some features of our website may be restricted. You may also refuse the use of cookies by selecting the appropriate settings on your browser, including the inclusion of an IP address, the use of the cookies and the processing of the data by Google. You can do this by downloading and installing the browser plugin, which can be accessed via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Opting out of data collection

You can opt out of having your data collected by Google Analytics by clicking on the following link. This will set an opt-out cookie that will prevent your data from being collected on future visits to our website: Disable Google Analytics. For details on how Google Analytics handles user data, please see Googles privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order Processing

In order to fully comply with data protection laws, we have entered into an order processing agreement with Google.

Demographics with Google Analytics

Our website uses the "demographic characteristics" feature of Google Analytics. It can be used to generate reports that include information about the age, gender and interests of visitors to the site. This data comes from Googles interest-based advertising and visitor data from third parties. It is not possible to associate this information with any particular individual. You can opt out of this feature at any time. You can do this by changing your ads preferences in your Google account or by opting out of having your data collected by Google Analytics in general, as explained in the "Opting out of this data collection" section.

Our website allows you to pay via PayPal. The payment service provider is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you choose to pay using PayPal, your payment details will be sent to PayPal.

The transmission of your data to PayPal is based on Art. 6 para 1 lit. a DSGVO (consent) and Art. 6 para 1 lit. b DSGVO (processing for the performance of a contract). You may withdraw your consent at any time. In the event of revocation, previous data processing operations will remain effective.

As the operator of this website, we participate in the Amazon EU Associates programme. Our pages contain advertisements from Amazon and links to Amazon in order to earn money through advertising fees. Amazon cookies are used to tell Amazon that you have clicked on an affiliate link on our site.

The storage of "Amazon cookies" is based on Art. 6 lit. f DSGVO. As a website operator, we have a legitimate interest in using cookies to determine the amount of advertising revenue.

Details of Amazons use of data can be found in Amazons privacy policy: